London
2nd Line Engineers
Full-time
01-07-2024
01-10-2024
TSR525

£40,000-45,000

The successful candidate will be joining a dynamic, collaborative, and busy service desk team. The idea candidate will have a strong technical mindset and intuition that is required to solve complex technical problems and keep a cool logical head during highly stressful troubleshooting situations whilst dealing with client stakeholders and directors.

As a Senior 2nd Line Engineer, your role will be desk-based, and you will be responsible for dealing with service requests and incidents, projects, and calls which cannot be dealt with by 1st or other 2nd line team members in a timely manner. The ideal candidate will have excellent timekeeping skills, a good nature, be patient, and ready to help and do what is necessary to complete a job.

Salary around £40,000-45,000, depending on experience. Benefits package includes holidays, pension, and other benefits.

Company: Award-winning Managed Service Provider
Location: Finchley, Hybrid working - 2-days office/3 days from home

This is position is no longer available

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